Did you know, customer feedback about low-quality purchase experiences can affect your ad performance and ability to run ads on Facebook?
If you receive a substantial amount of negative feedback, Facebook considers all your ads as lower quality. That means your ads will experience ad delivery penalties and you will get lower reach for the same budget.
But with Feedback Master by your side, you don’t have to worry. We’ve a network of 3000+ active and real Facebook profiles that can help improve your Facebook feedback score. We have Facebook profiles from all over the world, so we can help you get feedback from any specific country with detailed reporting.
For the past six months, we’ve been helping eCommerce and dropshipping professionals around the world to improve their customer feedback score via authentic, real, and active profiles on Facebook.
We strive to help marketers and business owners protect their business by building a network of active Facebook profiles that provide genuine feedback on their ads. We do not make promises we can’t keep. When you partner with us, you can be sure of our topnotch services.
Facebook has a tool that limits advertisers that are not delivering high-quality ads. Your business will be given a score, between 0-5.0, and based on this score Facebook determines how much your ads will cost and how large your reach will be.
Furthermore, using the Facebook customer feedback tool is important for customer experience and satisfaction. Leveraging this tool shows that your business is interacting with its customers and listening to their opinions. This will help you understand where improvements can be made and help you stand out from the competition.
If your business uses Facebook to advertise, then Facebook is already asking your customers for feedback on your business. Facebook’s algorithm determines what value customers give to businesses to decrease low-quality ad campaigns. It wants what is best for its users, which is why Facebook customer feedback plays an important role in advertising.
Facebook customer feedback score can also have a big impact on your ad campaigns. This article will answer all your questions and give you a better understanding of what Facebook customer feedback is and how you can use it for your business.
What is the Facebook customer feedback score?
Let’s first understand what Facebook customer feedback is. Simply put, it is based on different types of feedback from Facebook users. The customer feedback score is made up of surveys that Facebook has gathered from customers. The survey asks questions about shipping, service, quality, and more.
About Your Business Account Feedback Score
Business Account feedback scores provide sellers with an understanding of customer feedback about post-purchase experiences.
Your Business Account feedback score is based on how you’re complying with our Commerce Eligibility Requirements. If your score is 3 or higher, it means that your business’s shops and/or ads from Pages that sell products are meeting customer expectations. If your score is below 3, it indicates that your Shops and/or ads from Pages that sell products may not be meeting customer expectations.
